Privacy Policy
Last updated: October 2024
This Privacy Policy explains how Exact Visa Services (“we,” “us,” or “our”), under the legal entities Exact Typing & Documents Clearing Services (UAE), Exact Visa Services (Private) Limited (Pakistan), and Exact Visa Services LLC (US), collects, uses, discloses, and protects your personal information when you visit our website https://exactvisaservices.com or use our services.
1. Information We Collect
We collect the following types of personal information to provide you with our services:
a) Personal Information
- Name, email address, phone number, and address
- Passport details and visa application-related information
- National identification documents (e.g., ID cards, Social Security Numbers)
- Employment details (e.g., employer name, job title, salary)
- Payment and billing information (e.g., credit card details)
b) Automatically Collected Information
When you visit our website, we may collect information such as:
- IP address
- Browser type and version
- Time zone and location
- Pages visited and interactions on the website
2. How We Use Your Information
We use your personal information for the following purposes:
- Visa Processing & Government Services: To process visa applications and related government services such as MOHRE, Amer, GDRFA, Tas-heel, and others.
- Business Setup Services: To assist in business registration, licensing, and other related services.
- Communication: To respond to your inquiries, provide updates about your application status, and offer customer support.
- Billing & Payments: To process payments for our services, including invoicing and refunds (where applicable).
- Marketing: To send newsletters, offers, and promotions (you may opt out at any time).
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Government Agencies: To submit visa applications or business registration documents on your behalf (e.g., UAE MOHRE, GDRFA, DED, or relevant international authorities).
- Third-Party Service Providers: Trusted partners who help us provide services such as payment processing, document handling, and courier services.
- Legal Authorities: When required by law, court orders, or government regulations to comply with legal obligations or to protect our rights.
4. Data Security
We take the protection of your personal information seriously and implement the following security measures:
- Encryption: We use SSL encryption to secure data transmissions on our website.
- Restricted Access: Access to your personal data is limited to authorized employees and service providers who need the information to perform their duties.
- Data Retention: We retain personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: You may opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at support@exactvisaservices.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
- Essential Cookies: Necessary for the website to function.
- Performance Cookies: Used to analyze how you interact with our website.
- Advertising Cookies: To deliver relevant ads based on your browsing behavior.
You can manage your cookie preferences through your browser settings.
7. International Data Transfers
As a global company operating in the UAE, Pakistan, and the US, your personal information may be transferred across borders. By using our services, you consent to the transfer of your information to countries outside your country of residence, including to jurisdictions that may have different data protection laws.
We ensure that all data transfers are compliant with applicable data protection regulations and that appropriate safeguards are in place.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@exactvisaservices.com
🌐 https://exactvisaservices.com